If you have any questions or concerns – about meters, garages, rates, hours of enforcement, permits, neighborhood parking, public transport, walking, biking – please drop us a note.

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    Interested in monthly parking?

    Monthly permits are available at the Lakeview and College Street Garage Complex.   Please fill out this form to sign up.  We’ll be in touch soon to set you up.

    If you are interested in a parking at a privately-owned garage or lot (marked on the interactive map), please see the contact info on this page. 

    Need a refund?

    We’re sorry to hear that! Please fill in this short form with your details

    Parking Charge Refund Request Form

    If approved, credit card refunds typically take a week or two. Cash refunds take 2-3 weeks for a check to be issued.

    Where do I pay or contest a ticket?

    If you received a ticket, please follow the instructions on the ticket envelope.

    You can also contest your ticket online with the Burlington Police Department here:

    https://burlington.t2hosted.com/Account/Portal

    A small processing fee may apply.